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Refund Policy

At Sharleez, customer satisfaction is our priority. We aim to deliver quality products and reliable service every time. However, if something doesn’t meet your expectations, we're here to help. Please read our refund policy carefully before placing your order.


Due to the nature of certain products, we do not offer refunds or returns on the following:


  • Tobacco & Vape products
  • Medicine and wellness products
  • Perishable goods (e.g., snacks, beverages, candy)
  • Opened or used personal care items (e.g., men’s wellness)
  • Clearance or final sale items

This policy is in place to comply with health, safety, and hygiene regulations in the U.S.

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